Terms of Service

Welcome to Khalit. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General

Our website provides an online platform for purchasing food and beverage products in Kuwait. We reserve the right to update, modify, or discontinue any part of our website or services without prior notice.

2. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, colors, packaging, sizes, or product appearance may vary from the information displayed online.

All products are subject to availability. We reserve the right to limit quantities or cancel an order when a product is unavailable.

3. Orders

When you place an order, you are responsible for providing accurate and complete information, including your name, phone number, delivery address, and any other information required to complete the order.

An order is considered accepted once it has been confirmed by us. We reserve the right to refuse or cancel an order when necessary.

4. Prices and Payment

All prices displayed on the website are in Kuwaiti Dinars (KWD), unless otherwise stated.

We reserve the right to change product prices at any time. The price applicable to your order is the price displayed at the time the order is placed.

Payment methods available on the website may vary and will be displayed during checkout.

5. Delivery

We deliver orders within the areas and locations supported by our delivery service in Kuwait.

Delivery times are estimates and may be affected by traffic, weather, holidays, high order volumes, or circumstances beyond our control.

Customers are responsible for providing an accurate delivery address and being available to receive their order.

6. Food and Beverage Products

Customers should review product information, ingredients, allergens, expiration dates, and storage instructions where provided.

If you have a food allergy or dietary restriction, please verify the product information before purchasing. We cannot guarantee that products are free from all allergens unless explicitly stated.

7. Returns, Refunds, and Cancellations

Due to the nature of food and beverage products, returns may be restricted for health and safety reasons.

If you receive an incorrect, damaged, defective, or otherwise unsuitable product, please contact us as soon as possible after delivery with your order details and, where appropriate, photographs of the issue.

Any refund, replacement, or cancellation will be handled according to our applicable return and refund policy and the circumstances of the order.

8. Website Use

You agree not to misuse our website, attempt to gain unauthorized access, interfere with its operation, or use the website for any unlawful purpose.

9. Intellectual Property

All website content, including logos, text, images, graphics, designs, and other materials, is owned by or licensed to [Store Name] unless otherwise stated. Such content may not be copied, reproduced, or distributed without prior permission.

10. Limitation of Liability

To the extent permitted by applicable law, [Store Name] shall not be responsible for indirect or consequential losses arising from the use of our website or services.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

11. Privacy

We may collect and process personal information necessary to process orders, provide delivery services, communicate with customers, and improve our services. Personal information will be handled in accordance with our applicable Privacy Policy and Kuwait's applicable laws.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the State of Kuwait. Any disputes shall be subject to the jurisdiction of the competent authorities and courts of Kuwait.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

[Store Name]
Email: [Email Address]
Phone: [Phone Number]
Location: Kuwait